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ABOUT ROACH ROUNDUP

Investigative reporting that follows the money, the documents, and the institutional rot, wherever it leads and whoever it implicates.

Mission

Roach Roundup is independent investigative journalism focused on banking, healthcare, Superior Intelligence infrastructure, federal policy, and state-level corruption. We chase the documents. We track the donors. We map the institutional networks that shield bad actors from accountability.

Our work is nonpartisan. We follow corruption, conflicts of interest, and structural failure regardless of party affiliation. Donor histories, recusal issues, and red flags are flagged identically across the political spectrum.

Coverage Areas

  • Banking & Fintech: Core banking oligopoly, BaaS governance failures, payment rails enabling exploitation
  • Healthcare: Rural hospital closures, PBM reform, Medicaid policy, corporate medicine
  • Superior Intelligence Infrastructure: Compute, capital, conflicts of interest, algorithmic accountability
  • Federal: White House interventions, regulatory capture, agency enforcement
  • State: Mississippi corruption network, Florida wetlands violations, donor-appointee pipelines

Funding & Independence

Roach Roundup is reader-supported and grant-funded. Revenue sources include reader donations, journalism grants, sponsorships, and speaking. We do not run paywalled content. We do not accept funding from sources we cover.

Founder: Rebecca Bruckner

Multidisciplinary Executive | Executive Leader | Creative Director | Investigative Advocate | Government Accountability Specialist

Roach Roundup is founded and run by Rebecca Bruckner. Her complete professional profile follows.

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01Executive Profile | 30+ Years

30+ years of multidisciplinary experience spanning creative direction, investigative journalism, product leadership, enterprise technology, and civic intelligence. Combines verified Microsoft Azure cloud training (72 modules, 20 learning paths, 54h 46m) with deep applied expertise in AI/agentic systems, fintech, data analytics, legal research, and digital publishing. A rare combination of technical depth, creative vision, and operational leadership, built for complex, high-stakes environments.

Experience at a Glance

Domain Area Years Hiring Manager and Recruiter Context
Creative Direction & Design 30+ Led visual identity, brand systems, & production across print, digital, & video
Web Development & Publishing 20+ Full-stack web design, CMS management, product ownership
Marketing & Communications 30+ Integrated campaigns, content strategy, executive communications
Sales & Business Development 20+ Client acquisition, relationship management, revenue growth
Product & Project Leadership 25+ Digital product strategy, program management, cross-functional teams
Data, Analytics & CRM 6+ Enterprise reporting, Power BI, Dynamics 365, Salesforce
Banking & Fintech 6+ Core banking platforms, client portfolio management ($1B range)
Investigative Journalism 3+ PACER, FOIA, SEC EDGAR, public records, evidence management
Construction & Operations 1y 8m Direct project management, physical operations, compliance
AI & Agentic Systems Current Microsoft Foundry, Grok, Claude, ChatGPT, Copilot, applied enterprise AI
Azure Cloud & Architecture Current 72 verified modules, identity, security, governance, infrastructure
E-Discovery & Legal Research 2y Trial Director, Law360, evidence systems, regulatory research

02AI, Agentic Systems & Advanced Workflows

Enterprise AI Platforms | Applied Capabilities | Responsible AI Principles

Enterprise AI Platforms

  • Microsoft Foundry
  • Microsoft Copilot Studio
  • Microsoft 365 Copilot
  • Claude (Anthropic) | Pro
  • ChatGPT (OpenAI) | Pro
  • Google Gemini
  • Perplexity AI
  • GitHub Copilot
  • Cursor AI IDE
  • Windsurf AI IDE
  • v0 by Vercel

Current AI & Coding Applications

  • Full-stack web development via AI IDE
  • Investigative research automation
  • Enterprise document processing
  • Automated publishing workflows
  • Data visualization and reporting
  • Cross-platform content generation
  • AI-assisted legal research
  • Intelligent search and retrieval
  • Code review and optimization
  • Technical documentation generation

Applied AI Capabilities

  • Prompt engineering and optimization
  • Multi-agent orchestration
  • RAG (Retrieval-Augmented Generation)
  • AI-assisted code generation
  • Automated content pipelines
  • AI-driven data analysis
  • Document intelligence and extraction
  • Workflow automation with AI
  • Custom GPT and agent creation
  • AI-powered research synthesis

Responsible AI Principles

  • Ethical AI deployment and governance
  • Bias detection and mitigation
  • Transparency and explainability
  • Data privacy and security compliance
  • Human-in-the-loop validation
  • Responsible content generation
  • AI safety and alignment awareness
  • Regulatory compliance frameworks

03Azure Cloud, Security, Identity & Architecture

72 Modules Completed | 20 Learning Paths | 54h 46m Total Listed Module Duration

Azure Platforms & Services

  • Azure Portal and Resource Manager
  • Azure Virtual Machines and Scale Sets
  • Azure App Service and Functions
  • Azure Storage (Blob, File, Queue, Table)
  • Azure SQL Database and Cosmos DB
  • Azure Kubernetes Service (AKS)
  • Azure Container Instances
  • Azure Virtual Network and Load Balancer
  • Azure Monitor and Log Analytics
  • Azure Key Vault
  • Azure DevOps Services
  • Azure AI Services and Cognitive Services

Identity, Security & Administration

  • Microsoft Entra ID (Azure AD)
  • Conditional Access Policies
  • Multi-Factor Authentication (MFA)
  • Role-Based Access Control (RBAC)
  • Privileged Identity Management (PIM)
  • Microsoft Defender for Cloud
  • Network Security Groups (NSGs)
  • Azure Firewall and DDoS Protection
  • Identity Governance and Compliance
  • Zero Trust Architecture
  • Security Information and Event Management

Architecture & Infrastructure

  • Well-Architected Framework
  • High availability and disaster recovery
  • Scalability and performance optimization
  • Hybrid cloud architecture
  • Migration planning and execution
  • Infrastructure as Code (ARM/Bicep)
  • Landing zone design
  • Network topology and connectivity
  • Data architecture and governance
  • Cost optimization strategies

Cloud Governance & Financial Management

  • Azure Policy, Template Specs, and Deployment Stacks
  • Management Groups and Subscriptions
  • Cost Management and Billing
  • Resource tagging and organization
  • Compliance and regulatory frameworks
  • Azure Advisor recommendations
  • Reserved Instances and Savings Plans
  • Budget alerts and spending controls
  • License management and optimization
  • Governance automation

04Web, Applications, Publishing & Deployment | 20+ Years

Development & Deployment Stack

  • VS Code / Cursor / Windsurf AI IDEs
  • GitHub (version control, CI/CD)
  • Vercel (deployment, serverless)
  • Netlify (static hosting)
  • Tailwind CSS / React / Next.js
  • TypeScript / JavaScript
  • HTML5 / CSS3
  • Node.js
  • REST APIs and webhooks
  • DNS management and SSL
  • Docker containers
  • PostgreSQL / Supabase

Publishing & Distribution Platforms

  • WordPress (20+ years)
  • Beehiiv (newsletter platform)
  • Substack
  • Ghost CMS
  • Squarespace
  • Wix
  • Medium
  • YouTube / Vimeo
  • Podcast hosting platforms
  • Social media distribution
  • Email marketing systems
  • RSS and syndication

Product & Application Capabilities

  • Full product lifecycle management
  • User experience design and testing
  • Performance optimization
  • SEO and analytics integration
  • Accessibility compliance (WCAG)
  • Mobile-responsive design
  • Progressive web applications
  • API integration and management
  • Database design and optimization
  • Security best practices

Current Product Ownership

  • RoachRoundup.com | Investigative briefings
  • Banking and Fintech Intelligence Hub
  • Mississippi Investigation Series
  • Newsletter publishing (Beehiiv)
  • Multiple WordPress properties
  • Custom web applications (Next.js)
  • Data visualization dashboards
  • LocalStudies.org: local information, civic research, economic data, mapping, and community resource platform
Experience Profile: 20+ years building, deploying, and managing web properties from concept through production. Currently owns and operates multiple digital platforms spanning investigative journalism and fintech research. Full-stack capability from design through deployment and analytics.

05Design, Video, Photography & Technical Hardware | 30+ Years

Design & Production Software

  • Adobe Creative Suite (Photoshop, Illustrator, InDesign, Premiere Pro, After Effects, Lightroom)
  • Canva (Pro)
  • Figma
  • InVideo AI
  • DaVinci Resolve
  • Sketch
  • Procreate
  • Blender (3D basics)
  • OBS Studio
  • Audacity / Adobe Audition
  • Final Cut Pro
  • ScreenFlow

Professional Hardware

  • Wacom Cintiq / Intuos tablets
  • Canon EOS DSLR systems
  • Sony mirrorless cameras
  • Professional lighting kits
  • Audio recording equipment
  • Video production rigs
  • Courtroom AV presentation systems
  • Large-format printing systems
  • Color calibration hardware
  • Drone photography (DJI)
  • Teleprompter systems
  • Multi-monitor production setups

Creative Production Capabilities

  • Brand identity and visual systems
  • Print and digital layout design
  • Video production and editing
  • Motion graphics and animation
  • Photography direction and editing
  • Packaging and environmental design
  • UI/UX design and prototyping
  • Infographic and data visualization
  • Presentation design
  • Social media content creation

Production & Communication

  • Creative team leadership and mentoring
  • Vendor and contractor management
  • Production scheduling and budgeting
  • Client presentation and pitch decks
  • Brand guidelines development
  • Cross-platform asset management
  • Quality control and proofing
  • Print production management
  • Digital asset organization (DAM)
  • Style guide creation and enforcement
Experience Profile: 30+ years of creative direction spanning print, digital, video, and interactive media. Expert-level proficiency in Adobe Creative Suite with hands-on production experience from concept through final delivery. Combines artistic vision with technical hardware expertise for end-to-end creative production.

06Data, Analytics, CRM & Banking Systems | 6+ Years Fintech

6+ Years Banking & Fintech | $1B Client Portfolio Range | 20+ Years Client Leadership

Enterprise & Project Systems

  • Microsoft Dynamics 365
  • Salesforce CRM
  • SAP (basic navigation)
  • Jira / Confluence
  • Azure DevOps
  • ServiceNow
  • Monday.com
  • Asana / Trello
  • SharePoint / Teams
  • Power Platform (Power Apps, Power Automate)

Data, Analytics & Advertising

  • Power BI (dashboards, reports)
  • Google Analytics / GA4
  • Tableau (basic)
  • SQL queries and data extraction
  • Excel / Google Sheets (advanced)
  • Google Ads / Meta Ads Manager
  • SEMrush / Ahrefs
  • Mailchimp / HubSpot analytics
  • Custom reporting dashboards
  • Data visualization and storytelling

Banking & Fintech Capabilities

  • Core banking platform administration
  • Client portfolio management
  • Regulatory compliance reporting
  • Financial data analysis and reconciliation
  • Payment processing systems
  • Risk assessment and monitoring
  • Client onboarding and implementation
  • Banking product configuration
  • Audit trail management
  • Cross-functional stakeholder coordination

Growth & Reporting Capabilities

  • Executive dashboard creation
  • KPI tracking and optimization
  • Revenue reporting and forecasting
  • Client retention analysis
  • Market research and competitive analysis
  • Campaign performance measurement
  • Conversion funnel optimization
  • A/B testing and experimentation
  • Automated reporting pipelines
  • Cross-channel attribution modeling
Experience Profile: 6+ years in banking and fintech with direct enterprise platform experience managing client portfolios up to $1B. Combined with 20+ years of data analytics, CRM administration, and business intelligence across multiple industries. Currently applying fintech expertise to investigative research.

07Investigative, Legal, Public Records & Regulatory Research

3+ Years Current Investigative Reporting | 2 Years E-Discovery Experience

Investigative & Public-Record Platforms

  • PACER (Federal Court Records)
  • SEC EDGAR (Securities Filings)
  • FOIA Request Systems
  • State Corporation Commission Databases
  • County Clerk and Recorder Systems
  • Property Tax and Assessment Records
  • UCC Filing Databases
  • Campaign Finance Databases (FEC)
  • Bankruptcy Court Records
  • State Bar Disciplinary Records
  • Federal Register
  • Congressional Record

Legal & Trial-Support Systems

  • Trial Director (courtroom presentation)
  • Law360 (legal intelligence)
  • Westlaw / LexisNexis (research)
  • Relativity (e-discovery)
  • Document review platforms
  • Evidence management systems
  • Deposition summary tools
  • Case management software
  • Timeline and chronology tools
  • Exhibit preparation systems
  • Courtroom AV technology
  • Expert witness coordination

Investigative Capabilities

  • Public records research and analysis
  • Corporate structure investigation
  • Financial document analysis
  • Source development and verification
  • FOIA request drafting and tracking
  • Cross-referencing public databases
  • Pattern recognition in filings
  • Investigative narrative construction
  • Evidence chain documentation
  • Regulatory compliance research

Legal & Evidence Capabilities

  • E-discovery document review
  • Evidence organization and tagging
  • Courtroom presentation design
  • Legal timeline construction
  • Deposition preparation support
  • Exhibit creation and management
  • Privilege log maintenance
  • Document production coordination
  • Trial graphics and demonstratives
  • Expert report visualization
Experience Profile: 3+ years of current lead investigative journalism with published work in public records, financial analysis, and regulatory research. 2 years of direct e-discovery and trial-support experience including courtroom presentation technology, document review, and evidence management.

08Product, Project, Program & Operations Leadership | 25+ Years

25+ Years Leadership | 1y 8m Construction Management | 30+ Years Creative Management

Product & Digital-Service Skills

  • Product strategy and roadmap development
  • User research and persona development
  • Feature prioritization and backlog management
  • Agile/Scrum methodology
  • Sprint planning and retrospectives
  • Stakeholder alignment and communication
  • Go-to-market strategy
  • Product analytics and metrics
  • Competitive analysis
  • Cross-functional team leadership

Project & Operational Skills

  • Program management and governance
  • Budget planning and financial oversight
  • Risk management and mitigation
  • Resource allocation and scheduling
  • Vendor selection and management
  • Quality assurance processes
  • Change management
  • Process improvement and optimization
  • Compliance and regulatory adherence
  • Executive reporting and dashboards

Construction & Physical Operations

  • Construction project management
  • Contractor coordination and oversight
  • Building code and permit compliance
  • Site inspection and quality control
  • Material procurement and logistics
  • Safety protocol implementation
  • Timeline and milestone tracking
  • Budget management and cost control
  • Subcontractor negotiation
  • Punch list and closeout management

Leadership & Delivery Strengths

  • Executive stakeholder management
  • Cross-functional team building
  • Strategic planning and execution
  • Crisis management and problem-solving
  • Mentoring and professional development
  • Performance management
  • Organizational design
  • Communication and presentation
  • Negotiation and conflict resolution
  • Innovation and continuous improvement
Experience Profile: 25+ years of product, project, and program leadership across digital, creative, and physical operations. Includes 1 year 8 months of direct construction management and 30+ years of creative team leadership. Proven ability to deliver complex initiatives on time and within budget.

09Marketing, Sales, Leadership & Communication | 30+ Years

30+ Years Marketing | 20+ Years Business Development | 4y 8m Fintech Sales

Marketing, Publishing & Growth

  • Integrated marketing campaigns
  • Content strategy and editorial planning
  • Brand positioning and messaging
  • Digital marketing and SEO/SEM
  • Email marketing and automation
  • Social media strategy and management
  • Event marketing and sponsorships
  • Public relations and media outreach
  • Marketing analytics and ROI tracking
  • Thought leadership and publishing

Sales & Business Development

  • Enterprise client acquisition
  • Consultative and solution selling
  • Proposal and RFP development
  • Contract negotiation and closing
  • Pipeline management and forecasting
  • Client relationship management
  • Strategic partnership development
  • Revenue growth strategy
  • Account management and retention
  • Cross-selling and upselling

Writing & Communication

  • Executive communications and briefings
  • Technical writing and documentation
  • Investigative reporting and analysis
  • Newsletter and editorial content
  • Copywriting and brand voice
  • Presentation and pitch development
  • Grant writing and proposals
  • Policy and procedure documentation
  • White papers and case studies
  • Speech writing and talking points

Leadership Strengths

  • Vision setting and strategic direction
  • Team building and talent development
  • Stakeholder management and influence
  • Decision-making under uncertainty
  • Cultural leadership and values alignment
  • Change management and transformation
  • Executive presence and communication
  • Cross-functional collaboration
  • Innovation and creative problem-solving
  • Accountability and results orientation

10Verified Microsoft Learn Record | 20 Paths

72 Modules Completed | 20 Learning Paths | 54h 46m Total Listed Module Duration

All coursework listed below is verified through the official Microsoft Learn transcript. This represents structured, self-directed professional development and does not represent a certification examination. The completed training covers Azure architecture, identity, security, governance, artificial intelligence services, administration, and cost management. The duration shown reflects the combined published duration of the completed modules.

Completed Learning Paths (20)

  1. Microsoft Azure Fundamentals: Describe cloud concepts
  2. Microsoft Azure Fundamentals: Describe Azure architecture and services
  3. Microsoft Azure Fundamentals: Describe Azure management and governance
  4. Describe Azure AI services and principles
  5. AI for Business Leaders
  6. AZ-305: Design identity, governance, and monitoring solutions
  7. AZ-305: Design business continuity solutions
  8. AZ-305: Design data storage solutions
  9. AZ-305: Design infrastructure solutions
  10. AZ-305: Design network solutions
  11. Manage identities and governance in Azure
  12. Implement and manage storage in Azure
  13. Deploy and manage Azure compute resources
  14. Configure and manage virtual networking
  15. Monitor and back up Azure resources
  16. Secure Azure services and workloads with Microsoft Defender for Cloud
  17. Describe Microsoft security solutions
  18. Describe Microsoft compliance solutions
  19. Azure Administrator: Manage Azure resources
  20. Azure Administrator: Implement and manage virtual networking

11Education, Professional Development & Current Work | 30+ Years

Education & Professional Development

  • Mississippi Delta Community College
    October 1994 to May 1995
    Graphic Design and Photography
    Full scholarship in photography and art
  • Art Institute of Atlanta
    June 1995 to January 1997
    Photography and Graphic Design coursework
  • Portfolio Center
    January 1997 to June 1999
    Professional Portfolio in Photography and Marketing Design
  • Microsoft Learn
    72 modules, 20 learning paths
    54h 46m total listed module duration
    Azure, AI, Security, Governance
  • Continuous professional development
    AI/ML platforms and tools
    Cloud architecture and security
    Investigative research methods

Current Selected Projects

  • Roach Roundup (RoachRoundup.com)
    Investigative briefings publication
    Public records and accountability
  • Mississippi Investigation Series
    Multi-part investigative reporting
    Court records and financial analysis
  • Banking and Fintech Intelligence Hub
    Industry research and analysis
    Enterprise technology coverage
  • LocalStudies.org
    Local information, civic research, economic data, mapping, and community resource development

Professional Distinctions

  • Rare cross-disciplinary depth: creative + technical + investigative
  • Verified Microsoft training (not self-reported)
  • Active product ownership across multiple platforms
  • Current AI/agentic systems practitioner
  • Published investigative journalist
  • Enterprise fintech experience ($1B portfolio)
  • Construction and physical operations background
  • 30+ years continuous professional evolution

Recruiter Value Proposition

  • Bridges creative, technical, and business domains
  • Proven ability to learn and apply new technology rapidly
  • Self-directed with entrepreneurial initiative
  • Strong written and verbal communication
  • Executive presence and stakeholder management
  • Data-driven decision making
  • Comfortable in ambiguity and complexity
  • Track record of building from zero to production

Professional Summary

Executive Leader | Creative Director | Investigative Advocate | Government Accountability Specialist

Goal-oriented executive and multidisciplinary leader with 30+ years of experience across strategic sales, marketing, project management, creative production, digital operations, e-Discovery, enterprise client management, community engagement, government accountability, and investigative advocacy. Accountable for the successful implementation of large-scale and high-risk projects while building long-lasting relationships with C-suite executives, corporate decision-makers, attorneys, government stakeholders, vendors, subcontractors, creative teams, community organizations, and the public. Proven ability to enter new industries, learn complex subject matter quickly, analyze operational and technology requirements, develop practical solutions, manage conflicting priorities, and deliver work under demanding deadlines. Experienced in managing portfolios and accounts valued up to $1 billion in assets, multi-million-dollar construction programs, legal evidence and litigation presentation systems, e-commerce operations, public-interest communications, and cross-functional teams.

Core Leadership and Professional Strengths

  • Strategic sales, consultative selling, revenue growth, prospecting, lead development, pipeline management, client retention, relationship stewardship, and executive-level presentations.
  • Project and program management, operational planning, scope development, scheduling, budgeting, risk mitigation, quality assurance, regulatory compliance, vendor management, and progress reporting.
  • Creative direction, campaign strategy, brand management, content development, visual communications, multimedia presentations, photography production, print production, and digital product development.
  • Investigative advocacy, government accountability, public records research, data analysis, source development, fact-based reporting, community engagement, and public-interest communications.
  • Cross-functional leadership involving product, client services, marketing, executive management, attorneys, engineers, construction teams, writers, artists, designers, project managers, photographers, stylists, animation specialists, and outside agencies.
  • Lifecycle marketing, subscription growth, user onboarding, activation, retention, churn reduction, direct-to-consumer funnels, landing pages, email campaigns, paid social, content strategy, community campaigns, messaging, positioning, audience research, testing, performance measurement, and executive communications.
  • Complex problem analysis, option development, solution recommendation, process improvement, conflict resolution, stakeholder communication, customer service, and the translation of technical issues into clear, understandable language.
  • Compliance with federal, state, and local requirements, OSHA standards, contractual requirements, insurance documentation, permitting processes, safety protocols, and the Federal Rules of Evidence.

Professional Experience

Founder / Creative Director | BRIK Creative

November 2025 to Present

  • Designed and launched BRIK Creative as a full e-commerce business and creative services platform.
  • Directed the complete website architecture, front-end and back-end development, user experience, visual design, content structure, product photography, payment integration, and customer-facing digital experience.
  • Operated the online store, including inventory administration, order processing, shipping coordination, customer communications, issue resolution, and service delivery.
  • Planned and executed digital marketing campaigns across search, social media, and email to increase visibility, traffic, customer engagement, and sales.
  • Oversaw branding, graphic design, visual identity, mural, and custom design projects from concept through delivery.
  • Developed project scopes, schedules, budgets, deliverables, review milestones, and customer approval processes for concurrent creative assignments.
  • Negotiated vendor contracts, production services, material costs, and external resources to support budget, schedule, and quality requirements.
  • Tracked audience and business performance data to identify opportunities for improved customer access, communication, conversion, and service delivery.
  • Led collaborative custom mural and design projects, balancing artistic direction, technical constraints, customer expectations, production requirements, deadlines, and budget limitations.
  • Developed strategic roadmaps for the digitization, preservation, presentation, and commercial delivery of original graphics, murals, photography, and visual assets.
  • Managed secure digital asset workflows and organized files for production, online access, customer approval, archival retention, and future reuse.
  • Formulated service expectations and performance measures to evaluate business value, customer satisfaction, project quality, schedule adherence, and delivery outcomes.
  • Led cross-functional contributors and external partners across multiple projects while maintaining deadlines, budgets, creative standards, and stakeholder satisfaction.
  • Built relationships and coalitions supporting the ethical use of community-inspired content and the accurate representation of local people, places, and culture.

Independent Investigative Advocate / Government Accountability Specialist | Roach Roundup and Independent Public-Interest Projects

Remote | 2023 to Present

  • Researches and develops fact-based investigative reporting focused on government accountability, corporate conduct, financial systems, consumer harm, rural communities, public policy, and institutional transparency.
  • Reviews public records, regulatory materials, court documents, corporate disclosures, news archives, data sources, and supporting evidence to identify patterns, contradictions, accountability gaps, and issues requiring public explanation.
  • Builds research timelines, source files, evidence summaries, publication outlines, visual explainers, and supporting documentation for complex investigative topics.
  • Writes, edits, and publishes long-form investigative content, newsletters, public-interest explainers, social media communications, and audience updates.
  • Develops messaging and positioning that translate complex legal, financial, regulatory, and technical information into language accessible to the public.
  • Manages editorial planning, story development, fact review, publication schedules, audience engagement, and cross-platform distribution.
  • Creates performance dashboards and reviews audience data to evaluate reach, engagement, retention, subscriber growth, and the effectiveness of content strategy.
  • Develops digital platform concepts for civic transparency, government services, rural information access, citizen reporting, public records, and community-centered data delivery.
  • Produces executive-level presentations, visual narratives, website concepts, user journeys, and product recommendations for public-sector and civic-technology initiatives.
  • Coordinates independent research, creative development, user-centered design, and strategic communications across overlapping investigative and digital-product projects.
  • Maintains a strict evidence-first approach, distinguishes verified facts from analysis, and structures reporting to support transparency, accuracy, and public accountability.

Sales Executive II | FIS Global

Remote National Coverage | October 2018 to June 2023

  • Targeted the community bank sector to locate decision-makers, build relationships, and generate qualified leads.
  • Acted as the strategic sales thread while consulting with prospects at the owner and C-suite levels.
  • Leveraged referred leads and self-cultivated leads to develop and nurture the sales pipeline.
  • Connected with prospects to identify opportunities to improve customer experience, cash flow, operations, and financial performance.
  • Collaborated with senior sales teams and concentrated on growing the existing customer base.
  • Oversaw a portfolio of financial institutions and businesses with assets up to $1 billion.
  • Maintained essential account, prospect, sales, activity, and correspondence records to support accurate pipeline and relationship management.
  • Used a consultative sales approach to understand and meet the individual operational and technology needs of banks.
  • Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings, enhancements, and updates.
  • Proactively managed bank correspondence, record tracking, follow-up activities, and communications.
  • Brought in new customers and retained existing relationships through proactive management of each bank’s needs.
  • Identified prospect needs and developed appropriate responses, recommendations, and information regarding suitable products and services.
  • Contacted senior sales executives, internal partners, and prospects to generate new business and support company growth goals.
  • Researched potential clients, decision-makers, markets, business models, and industry conditions to prepare for appointments and sales strategy.
  • Monitored the weekly target customer base and maintained reports for senior leadership to improve visibility and streamline operational processes.
  • Led company efforts in sales calls, presentations, demonstrations, proof-of-concept discussions, service assessments, and proposal development related to FIS products.
  • Directed internal resources in analyzing customer business and technology requirements and developing customized and bundled solutions to fit client needs.
  • Monitored customer needs, market conditions, economic trends, business opportunities, and competitive threats to identify market needs and drive revenue growth.
  • Partnered with functional leaders across Product, Client Services, Marketing, and Executive Management to leverage available resources, deliver value, and strengthen market position.
  • Maintained a high-level understanding of technology platforms used in derivatives, middle-office, and back-office processing.
  • Delivered clear, persuasive client presentations to owners, executives, financial professionals, internal leaders, and cross-functional partners.
  • Analyzed problems and produced a range of options culminating in a preferred solution.
  • Managed direct sales campaigns in North America supporting traditional asset management sales.
  • Communicated effectively in written and verbal formats with external individuals, senior management, organizations, agencies, prospects, and clients.
  • Coordinated concurrent client opportunities and priorities while maintaining organized follow-up, clear next steps, and responsive service.
  • Reviewed performance, risks, client concerns, and contractual considerations to support relationship retention and responsible business development.
  • Prepared multimedia presentations, demonstrations, and executive communications to explain complex products and proposed solutions.
  • Supported financial institutions during operational disruptions by coordinating needs, internal resources, issue escalation, negotiations, performance monitoring, and solution modifications.

Project Manager | Clayton Signs

January 2017 to September 2018

  • Managed the multi-million-dollar Chick-fil-A account.
  • Developed and improved relationships with internal staff, corporate decision-makers, construction personnel, outside vendors, subcontractors, engineers, and jurisdictional agencies.
  • Assessed and implemented project management systems and workflows to improve visibility, accountability, scheduling, and project coordination.
  • Hired vendors and maintained current insurance certificates, compliance materials, and other required legal documentation.
  • Managed construction schedules to achieve adequate labor coverage and maintain delivery commitments.
  • Kept project sites compliant with OSHA, federal, state, and local regulations to prevent unnecessary delays and reduce risk.
  • Achieved maximum cost-effectiveness by providing value engineering recommendations for construction means, methods, materials, and delivery approaches.
  • Directed day-to-day operational aspects of projects and scope while monitoring the progress of construction activities.
  • Scheduled workforce needs with superintendents and allocated company resources to meet project requirements.
  • Attended on-site meetings with subcontractors and clients each month to review progress, issues, responsibilities, schedule, and next steps.
  • Developed and executed pre-construction milestones within project schedules.
  • Increased revenue by managing operations, contractors, schedules, project issues, and customer expectations effectively.
  • Coordinated plans and specifications and mitigated risks through strict safety protocols and detailed planning.
  • Obtained building and specialty permits from local jurisdictional agencies.
  • Advanced continuous improvement plans by collaborating with state and county leadership, engineers, and project stakeholders to identify and apply best practices.
  • Identified special circumstances, constraints, and emerging issues to develop effective alternatives and solutions.
  • Formulated quality assurance and safety standards consistent with construction plans, client requirements, contracts, and regulations.
  • Thoroughly reviewed material proposals to confirm compliance with contracts, specifications, cost expectations, and project requirements.
  • Read and interpreted construction plans before planning work and delegating assignments to employee teams and subcontractors.
  • Increased customer satisfaction by resolving issues professionally, communicating clearly, and following problems through completion.
  • Produced regular project update reports for senior business leadership.
  • Developed internal and external relationships to facilitate store construction and maintain coordinated project delivery.
  • Consulted with clients to define objectives, clarify expectations, and develop project scopes.
  • Reviewed project scope, required materials, labor pricing, schedules, constraints, and installation requirements to develop competitive bids.
  • Verified that completed projects met approved time, quality, scope, and cost estimates.
  • Resolved installation inefficiencies to reduce project delays and promote on-time deliverables.
  • Identified discrepancies and initiated cost-effective corrective solutions.
  • Delivered a consistently high level of professionalism and support to each client, upholding the company’s commitment to service.
  • Explained complex and technology-related issues in clear, understandable terms to clients and partners.
  • Handled high volumes of incoming communications while providing responsive customer service and maintaining project continuity.
  • Assessed project scope in advance to confirm details, identify risks, understand customer expectations, and reduce preventable errors.
  • Coordinated on-site responses during safety incidents and operational disruptions, integrating vendors, field resources, officials, and internal leadership to restore project progress.
  • Analyzed project risks and prepared reports on budgets, schedules, compliance concerns, and corrective actions in high-stakes environments.

Freelance Marketing Manager / Creative Director | Self-Employed

January 1996 to December 2016

  • Recruited, hired, trained, and directed top candidates with an emphasis on performance, quality, collaboration, and client service.
  • Evaluated and approved image retouching, mechanicals, art proofs, layouts, and production files to ensure accurate, high-quality results.
  • Established department procedures, production standards, review requirements, and quality-control expectations.
  • Revamped work strategies and processes to accomplish agency objectives more effectively.
  • Negotiated vendor contracts and services to meet budget, schedule, quality, and production requirements.
  • Negotiated contracts with stylists, photographers, artists, production partners, and other specialists to organize photo shoots and creative projects.
  • Developed high-impact creative trailers and promotional content for company campaigns from concept through completion.
  • Managed campaigns with specific objectives, audiences, budgets, timelines, and creative visions.
  • Demonstrated advanced knowledge of music composition, sound design, digital graphics, multimedia production, and visual storytelling.
  • Collaborated with outside agencies to manage project progress, approvals, responsibilities, and milestones.
  • Developed strategic communication plans and marketing plans for clients, campaigns, products, services, and organizations.
  • Oversaw full teams of writers, artists, designers, project managers, photographers, stylists, animation specialists, interactive specialists, and production vendors.
  • Orchestrated photo sessions by selecting photographers, stylists, locations, creative contributors, animation specialists, and interactive artists.
  • Preserved and enforced branding standards across assigned accounts and deliverables.
  • Developed artistic visual products while working within defined technical, production, budget, schedule, and brand constraints.
  • Managed client relationships and expectations for creative projects with varying budgets, audiences, objectives, and approval structures.
  • Fostered a highly communicative and collaborative team culture across visual product projects.
  • Anticipated design, production, schedule, vendor, and client issues and developed proactive solutions.
  • Carefully prepared design layouts and mechanical files for offset printing, web production, digital printing, and related production processes.
  • Built business relationships through referrals, networking, professional organizations, and long-term client service.
  • Coordinated campaigns with external partners and stakeholders to address operational challenges and support resilient outcomes.
  • Provided issue-response support during disruptions by reorganizing workflows, negotiating agreements, adjusting schedules, and coordinating affected parties.
  • Analyzed processes and developed plans for workflow redesign, improved communication, production continuity, and customer stability.
  • Managed multiple simultaneous projects and conflicting priorities while protecting quality, deadlines, budgets, and client confidence.

Visual Information Specialist | Fulton County District Attorney’s Office

May 2006 to February 2007

  • Created and maintained e-Discovery materials for a variety of legal matters, including high-profile homicide cases and crimes against women and children.
  • Maintained a thorough working knowledge of animation and interactive projects, graphic design, web and database design, presentation development, multimedia presentations, marketing, printing, and print production.
  • Became an expert in the electronic presentation of evidence and complex data used as settlement tools and demonstrative aids.
  • Created detailed, accurate presentations under tight deadlines for attorneys, hearings, negotiations, trials, and case strategy.
  • Worked on multi-million-dollar intellectual property matters, including Markman hearings, as well as business, family law, personal injury, homicide, and crimes against women and children cases.
  • Offered practical solutions to attorney issues involving technology, evidence organization, courtroom presentation, demonstrative exhibits, and communication of complex information.
  • Maintained excellent data management, file organization, evidence tracking, quality-control, and deadline-management practices.
  • Interacted with clients and legal teams through case meetings, proof meetings, preparation sessions, hearings, and trial settings.
  • Worked extended and irregular hours due to the unpredictable nature of litigation and trial preparation.
  • Handled multiple projects, urgent requests, and conflicting priorities while maintaining accuracy and confidentiality.
  • Ensured that presentations and demonstrative materials complied with the Federal Rules of Evidence and applicable legal requirements.
  • Became an advocate for women and children through exposure to cases involving crimes against women and children, continuing that advocacy beyond the position.
  • Managed secure workflows for scanning, reformatting, organizing, preserving, retrieving, and presenting legal evidence and case materials.
  • Acted as a bridge between attorneys, technical contributors, staff, clients, and courtroom stakeholders by explaining complex issues clearly and building consensus.
  • Supported high-profile matters by coordinating evidence, multimedia assets, databases, visual exhibits, and presentation technology under strict deadlines.
  • Managed human and information resources strategically, assessed risks, determined priorities, and adapted quickly as case requirements changed.

Community Engagement and Advocacy

Gateway Center | Donations | Community Support

Remote | 2005 to Present

  • Assists with networking, organizing through media outlets, and collecting in-kind donations for women and their children, housing placement and stability initiatives, and veterans programs.
  • Builds relationships with donors, community partners, advocates, and supporters to sustain resources for community programs.
  • Coordinates communications and outreach intended to connect available resources with programs serving vulnerable individuals and families.
  • Continues advocacy for women and children and supports initiatives related to housing stability, community recovery, and veterans.

Member | Fayette County Chamber of Commerce

2003 to 2006

  • Made connections with business owners and operators to grow an independent marketing business and expand community relationships.
  • Became an advocate for business owners and decision-makers.
  • Built credibility with the public and other businesses within the community.
  • Shared resources with women and men in the local business community.
  • Stayed informed about local, regional, and state issues affecting businesses and the community.
  • Attended monthly training and networking programs.
  • Participated in customer, business owner, and operator initiatives within the community.
  • Gave back to the community, helped others, and supported stronger local businesses.
  • Built relationships supporting community resilience, collaboration, and assistance following operational or economic disruptions.

Additional Qualifications

  • U.S. citizen.
  • Willing to relocate nationwide and available for travel.
  • Experienced in remote and national-coverage work environments.
  • Comfortable with extended hours, urgent deadlines, high-risk assignments, unpredictable work requirements, and rapidly changing priorities.
  • Experienced in executive, client, legal, public, vendor, agency, and cross-functional communications.
  • Committed to public service, ethical conduct, evidence-based decision-making, community support, and accountable delivery.

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